Jiménez-Rodríguez, DianaRuiz-Salvador, DiegoRodríguez Salvador, María del MarPérez-Heredia, MercedesMuñoz Ronda, Francisco JoséArrogante, Oscar2021-06-282021-06-282020-07-27Jiménez-Rodríguez D, Ruiz-Salvador D, Rodríguez Salvador MDM, Pérez-Heredia M, Muñoz Ronda FJ, Arrogante O. Consensus on Criteria for Good Practices in Video Consultation: A Delphi Study. Int J Environ Res Public Health. 2020 Jul 27;17(15):5396.http://hdl.handle.net/10668/3396The use of telemedicine has greatly increased, largely derived from the COVID-19 pandemic, which has created the need for a guide aimed towards the adequate management of a modality of health care: the video consultation. A Delphi study composed of three rounds was conducted with 16 experts in holding video consultations and managing non-technical skills from different specialties and nationalities to conceive a consensus on the criteria needed for properly managing video consultations by healthcare professionals. The consensus criteria were defined by three dimensions (preparation of video consultation, video consultation process, and post-video consultation) and their corresponding items. Excellent consensus data was obtained; therefore, use is recommended by any healthcare professional who is going to utilize a video consultation, in order to manage it effectively.enConsensusCOVID-19Delphi methodHealthcare providersTelemedicineVideo consultationConsensoInfecciones por coronavirusPersonal de saludTelemedicinaTécnia DelfosMedical Subject Headings::Persons::Persons::Occupational Groups::Health PersonnelMedical Subject Headings::Information Science::Information Science::Communications MediaMedical Subject Headings::Persons::Persons::Age Groups::AdultMedical Subject Headings::Diseases::Virus Diseases::RNA Virus Infections::Nidovirales Infections::Coronaviridae Infections::Coronavirus InfectionsMedical Subject Headings::Health Care::Health Care Quality, Access, and Evaluation::Delivery of Health CareMedical Subject Headings::Information Science::Information Science::Data Collection::Questionnaires::Delphi TechniqueMedical Subject Headings::Check Tags::FemaleMedical Subject Headings::Organisms::Eukaryota::Animals::Chordata::Vertebrates::Mammals::Primates::Haplorhini::Catarrhini::Hominidae::HumansMedical Subject Headings::Check Tags::MaleMedical Subject Headings::Persons::Persons::Age Groups::Adult::Middle AgedMedical Subject Headings::Health Care::Environment and Public Health::Public Health::Disease Outbreaks::Epidemics::PandemicsMedical Subject Headings::Diseases::Virus Diseases::Pneumonia, ViralMedical Subject Headings::Health Care::Health Services Administration::Organization and Administration::Professional Practice::Referral and ConsultationMedical Subject Headings::Disciplines and Occupations::Health Occupations::Medicine::Telemedicineresearch article32727042open access10.3390/ijerph171553961660-4601PMC7432677