RT Journal Article
T1 [Evaluation of quality of service in Early Intervention: A systematic review].
T2 Evaluación de la calidad de servicio en Atención Temprana: revisión sistemática.
A1 Jemes Campaña, Inmaculada Concepción
A1 Romero-Galisteo, Rita Pilar
A1 Labajos Manzanares, María Teresa
A1 Moreno Morales, Noelia
K1 Atención Temprana
K1 Calidad de servicio
K1 Early Intervention
K1 Instrumentos de medida
K1 Measurement tools
K1 Revisión sistemática
K1 Service quality
K1 Systematic review
AB Early Intervention (EI), as a paediatric service, has the duty of quantifying the results and the quality of its services provided. The accessibility of valid and reliable tools allows professionals to evaluate the quality of these services. The aim of this study is to review the scientific literature on tools used to measure the methodological and service quality in EI. A search was made in different databases: Medline (from PubMed), Web of Science, PsycINFO, Cochrane, Scopus, ERIC and Scielo. The methodological quality of the studies was tested using the COSMIN scale. A total of 13 manuscripts met the criteria to be included in this review. Ten of them received a "good" or "reasonable" score based on the COSMIN scale. Despite its importance, there is no consensus among authors on the measurement of service quality in EI. It is often the family of the children attended in EI that are considered the target to study, although the opinion of professionals carries more weight and completes the information.
YR 2018
FD 2018-06-08
LK http://hdl.handle.net/10668/12570
UL http://hdl.handle.net/10668/12570
LA es
DS RISalud
RD Jul 31, 2025