TY - JOUR AU - Mira, Jose Joaquin AU - Lorenzo, Susana AU - Carrillo, Irene AU - Ferrús, Lena AU - Silvestre, Carmen AU - Astier, Pilar AU - Iglesias-Alonso, Fuencisla AU - Maderuelo, Jose Angel AU - Pérez-Pérez, Pastora AU - Torijano, Maria Luisa AU - Zavala, Elena AU - Scott, Susan D AU - RESEARCH GROUP ON SECOND AND THIRD VICTIMS PY - 2017 DO - 10.1093/intqhc/mzx056 UR - http://hdl.handle.net/10668/11600 T2 - International journal for quality in health care : journal of the International Society for Quality in Health Care AB - To summarize the knowledge about the aftermath of adverse events (AEs) and develop a recommendation set to reduce their negative impact in patients, health professionals and organizations in contexts where there is no previous experiences and apology... LA - en KW - medical errors KW - nurses KW - organizational policy KW - patient safety KW - physicians KW - professional–patient relations KW - safety management KW - second victim KW - third victim KW - Family KW - Health Personnel KW - Hospitals KW - Humans KW - Medical Errors KW - Organizational Policy KW - Patient Safety KW - Primary Health Care KW - Truth Disclosure TI - Lessons learned for reducing the negative impact of adverse events on patients, health professionals and healthcare organizations. TY - research article VL - 29 ER -