RT Journal Article T1 Ostomy patients' perception of the health care received A1 Bonill-de las Nieves, Candela A1 Diaz, Concepcion Capilla A1 Celdran-Manas, Miriam A1 Morales-Asencio, Jose Miguel A1 Hernandez-Zambrano, Sandra Milena A1 Hueso-Montoro, Cesar K1 Colostomy K1 Ileostomy K1 Qualitative Research K1 Health Services K1 Patient Satisfaction K1 Health Personnel K1 Temporary stoma K1 Impact K1 Life AB Aim: to describe ostomy patient's perception about health care received, as well as their needs and suggestions for healthcare system improvement. Method: qualitative phenomenological study was conducted, involving individual and semi-structured interviews on the life experiences of 21 adults who had a digestive stoma. Participants were selected following a purposive sampling approach. The analysis was based on the constant comparison of the data, the progressive incorporation of subjects and triangulation among researchers and stoma therapy nurses. The software Atlas.ti was used. Results: perception of health care received is closely related to the information process, as well as training for caring the stoma from peristomal skin to diet. It is worthy to point out the work performed by stoma care nurses ensuring support during all stages of the process. Conclusion: findings contribute to address the main patients' needs (better prepared nurses, shorter waiting lists, information about sexual relation, inclusion of family members all along the process) and recommendations for improving health care to facilitate their adaptation to a new status of having a digestive stoma. PB Univ sao paulo, escola de enfermagem de ribeirao preto SN 1518-8345 YR 2017 FD 2017-01-01 LK http://hdl.handle.net/10668/19192 UL http://hdl.handle.net/10668/19192 LA en DS RISalud RD Apr 11, 2025