RT Journal Article T1 Experience of Patients with Diabetes and Other Cardiovascular Risk Factors with Health Professionals and Healthcare in Spain. A1 Orozco-Beltrán, Domingo A1 Cinza-Sanjurjo, Sergio A1 Escribano-Serrano, José A1 López-Simarro, Flora A1 Fernández, Gonzalo A1 Gómez-García, Antón A1 Cedenilla-Horcajuelo, Marta A1 Ferreira de Campos, Karine K1 healthcare K1 new technologies in primary healthcare K1 patient experience K1 type 2 diabetes mellitus AB We aimed to evaluate the experience of patients with type 2 diabetes (T2DM) with healthcare received in Spain. This was a retrospective, observational study in patients with T2DM cared for in primary healthcare (PHC) centers. A cross-sectional analysis of the patients' experience data was performed using the Instrument for the Evaluation of the Experience of Chronic Patients (IEXPAC). A total of 475 patients with T2DM were recruited from 36 PHC centers, of which 248 (52.2%) completed the IEXPAC questionnaire. The IEXPAC total mean score (range 0-10) was 7 points, with an average "new relational model" score of 2.5 points. The mean continuity of care score after hospital discharge was 6.2 points. The results showed that 8% of the patients always or almost always used the internet to check their medical history, appointments or other data from their healthcare service, and 15% responded that healthcare professionals always or almost always informed them of forums or other reliable internet sites to obtain information about their illness. The study results show that there is a wide margin for improvement in the experience of patients with T2DM with healthcare in Spain, especially regarding the information patients receive or can obtain. SN 2077-0383 YR 2021 FD 2021-06-26 LK http://hdl.handle.net/10668/18112 UL http://hdl.handle.net/10668/18112 LA en DS RISalud RD Apr 8, 2025