RT Journal Article T1 Proposing a physiological model for Emergency Department. Operating principles, classification of overcrowding and guidelines for redesign A1 Carranza, M. Herrera A1 Correa, F. Aguado A1 Garrido, N. Padilla A1 Camaeho, F. Lopez K1 Hospital emergency service K1 Emergency service overcrowding K1 Overload K1 Health management AB The operation of Emergency Departments (ED) is determined by demand, their own organizational structures and the connection to other medical care levels. When these elements are not simultaneous, it hinders patient flow and decreases capacity, making it necessary to employ a systemic approach to the chain of emergency care as a single operational entity. With this theoretical orientation, we suggest a conceptual model similar to the physiological cardiac output, in which the preload is the demand, the contractile or flow pump is the organizational structure, the after load is the hospital, the pre-ED valve is primary care and outpatient emergencies, and the post-ED valve is the diagnostic support services and the specialist consultants. Based on this theoretical approach we classify the different types of ED overcrowding and systematise its causes and the different waiting lists that it generates, which can help to redesign the service and avoid its saturation. PB Gobierno de navarra SN 1137-6627 YR 2017 FD 2017-01-01 LK http://hdl.handle.net/10668/19484 UL http://hdl.handle.net/10668/19484 LA es DS RISalud RD Apr 5, 2025