Publication: Communication skills of tutors and family medicine physician residents in Primary Care clinics
dc.contributor.author | Valverde Bolivar, Francisco Javier | |
dc.contributor.author | Pedregal Gonzalez, Miguel | |
dc.contributor.author | Perez Fuentes, Maria Francisca | |
dc.contributor.author | Alcalde Molina, Maria DoloreS | |
dc.contributor.author | Torio Durantez, Jesus | |
dc.contributor.author | Delgado Rodriguez, Miguel | |
dc.contributor.authoraffiliation | [Valverde Bolivar, Francisco Javier] Dist Sanitario Jaen Jaen Sur, Teaching Unit Family & Community Med Jaen, Ave Ejercito Espanol 10, Jaen 23007, Spain | |
dc.contributor.authoraffiliation | [Valverde Bolivar, Francisco Javier] Andalusian Res Grp, Dev & Innovat Plan CTS 982, Malaga, Spain | |
dc.contributor.authoraffiliation | [Pedregal Gonzalez, Miguel] Dist Sanitario Huelva Costa, Teaching Unit Family & Community Med Huelva, Calle Cuesta Tres Caidas S-N, Huelva 21001, Spain | |
dc.contributor.authoraffiliation | [Perez Fuentes, Maria Francisca] Area Sanitaria Norte Jaen, Linares Hlth Care Ctr Virgen Linarejos, Ave San Sebastian S-N, Jaen 23700, Spain | |
dc.contributor.authoraffiliation | [Alcalde Molina, Maria DoloreS] Dist Sanitario Jaen Jaen Sur, Hlth Ctr Virgen Capilla, Calle Arquitecto Berges 10, Jaen 23007, Spain | |
dc.contributor.authoraffiliation | [Torio Durantez, Jesus] Territorial Delegat Equal Hlth & Social Policies, Med Examinat, Paseo Estn 15, Jaen 23071, Spain | |
dc.contributor.authoraffiliation | [Delgado Rodriguez, Miguel] Univ Jaen, Dept Preventat Med & Publ Hlth, Campus Lagunillas, Jaen 23071, Spain | |
dc.contributor.authoraffiliation | [Delgado Rodriguez, Miguel] Minist Hlth, Biomed Res Ctr Epidemiol & Publ Hlth Net Biomed R, ISCIII Minist Sci & Innovat, C Sinesion Delgado 6, Madrid 29071, Spain | |
dc.contributor.funder | Junta de Andalusia (Regional Government of Andalusia) | |
dc.date.accessioned | 2023-02-12T02:20:37Z | |
dc.date.available | 2023-02-12T02:20:37Z | |
dc.date.issued | 2016-12-01 | |
dc.description.abstract | Aim: To determine the communicative profiles of family physicians and the characteristics associated with an improved level of communication with the patient.Design: A descriptive multicentre study.Location: Primary Healthcare Centres in Almeria, Granada, Jaen and Huelva.Participants: 119 family physicians (tutors and 4th year resident physicians) filmed and observed with patients.Principal measurements: Demographic and professional characteristics. Analysis of the communication between physicians and patients, using a CICAA (Connect, Identify, Understand, Agree and Assist, in English) scale. A descriptive, bivariate, multiple linear regression analysis was performed.Results: There were 436 valid interviews. Almost 100% of physicians were polite and friendly, facilitating a dialogue with the patient and allowing them to express their doubts. However, few physicians attempted to explore the state of mind of the patient, or enquire about their family situation or any important stressful events, nor did they ask open questions. Furthermore, few physicians summarised the information gathered. The mean score was 21.43 +/- 5.91 points (maximum 58). There were no differences in the total score between gender, city, or type of centre. The linear regression verified that the highest scores were obtained from tutors (B: 2.98), from the duration of the consultations (B: 0.63), and from the age of the professionals (B: 0.1).Conclusion: Physicians excel in terms of creating a friendly environment, possessing good listening skills, and providing the patient with information. However the ability to empathise, exploring the psychosocial sphere, carrying out shared decision-making, and asking open questions must be improved. Being a tutor, devoting more time to consultations, and being younger, results in a significant improvement in communication with the patient. (C) 2016 Elsevier Espana, S.L.U. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/) | |
dc.identifier.doi | 10.1016/j.aprim.2015.12.002 | |
dc.identifier.essn | 1578-1275 | |
dc.identifier.issn | 0212-6567 | |
dc.identifier.unpaywallURL | https://doi.org/10.1016/j.aprim.2015.12.002 | |
dc.identifier.uri | http://hdl.handle.net/10668/18703 | |
dc.identifier.wosID | 390833800004 | |
dc.issue.number | 10 | |
dc.journal.title | Atencion primaria | |
dc.journal.titleabbreviation | Aten. prim. | |
dc.language.iso | en | |
dc.organization | Huelva-Costa | |
dc.organization | Jaén Sur | |
dc.organization | Area de Gestión Sanitaria Norte de Jaén | |
dc.organization | Consejería de Salud de la Junta de Andalucía | |
dc.organization | AGS - Norte de Jaén | |
dc.page.number | 632-641 | |
dc.publisher | Ediciones doyma s a | |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 International | |
dc.rights.accessRights | open access | |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | |
dc.subject | Communication | |
dc.subject | Physician-patient relations | |
dc.subject | Internships and residencies | |
dc.subject | Primary healthcare | |
dc.subject | Consultations | |
dc.subject | Students | |
dc.subject | Doctors | |
dc.subject | Length | |
dc.title | Communication skills of tutors and family medicine physician residents in Primary Care clinics | |
dc.type | research article | |
dc.type.hasVersion | VoR | |
dc.volume.number | 48 | |
dc.wostype | Article | |
dspace.entity.type | Publication |